How it works
Safety & support
Your students’ safety is our number one priority. We would never send a traveller to a location we believe to be unsafe—and with our extensive global presence, our best-in-the-industry experience, and our close working relationships with Canadian and international authorities, that’s a statement we can back up with real insight.
Whether it’s a worldwide pandemic or a sprained ankle, a missed flight or confusing medical paperwork, we’ve seen it all and we have the resources to handle it. In other words, whatever happens, we’re ready.
We're leading the charge on student safety
Our commitment to health & safety
Our Safety and Incident Response Team—comprised of industry experts, healthcare experts, and professionals—is ready to spring into action 24 hours a day, 365 days a year. And in addition to following guidance from the Government of Canada, Public Health Agency of Canada, and local and federal authorities around the world, we are actively shaping and innovating on the new worldwide standards for cleanliness and safety. In fact, EF has even earned the World Travel & Tourism Council’s Safe Travels stamp—the world’s first ever global safety and hygiene stamp for Travel & Tourism, designed specifically to address COVID-19 and similar outbreaks.
When you need us most, we’re always close
EF’s global presence is truly unmatched. We’re talking staff on the ground 365 days a year in over 50 countries. And we don’t just work in those countries—we call them home. In fact, EF team members live in nearly every one of our tour destinations. That means we have the local knowledge to keep our groups safe, and you’ll have friendly faces nearby to offer a helping hand (or a high-five).
Feel confident planning for the future
We’re doing everything we can to make planning future travel as flexible as possible.
Peace of Mind Program
This benefit is built into every EF program. It provides groups with flexibility to change the dates and destination of their tours in uncertain times.
COVID Care Promise
If any EF customer is diagnosed with COVID-19 while on tour, we’ll help facilitate the care and support they need.
Our people are your people
Your personal Tour Director will be with your group from day one until you head home, and you can lean on them for everything from hidden gems to the nearest pharmacy. Best of all, they add the personality, local genius, and logistical wizardry that make our tours shine. (Just think of them as your rock on tour.)
And don’t forget about your hometown crew. For every six travellers you enrol on your trip, you get to bring a chaperone for free. That means you can travel with your own dream team of educators you trust and work with.