You’ve got friends in all the places
Here at EF, support isn’t one-size-fits-all. There’s our on-the-ground presence in 114 countries (that’s the big, sweeping kind). But there’s also the team we build around every teacher who leads an educational tour with us. From day one, you can lean on your EF people for the kind of one-to-one support that’ll make a huge difference in your group’s travel experience.
Ready to meet the experts who’ll come together to make sure your tour experience is safe, smooth, and rich with possibility for your students? Each member of your team serves a crucial role—whether it’s helping you explore destinations over a call or text or organizing flights and meals behind the scenes.
Say hi to your new bestie, your Tour Consultant. They’re an itinerary whiz who’s laser-focused on you and your students’ growth. They are also an expert on your area—so they understand your school district’s needs.
Meet your Tour Director, your rock on tour. As trained guides who speak the language of travel (and who can navigate the local language as well), no one is better equipped to lead the way. Frankly, they’re the best part of any EF trip.
Consider our Traveller Support Specialists human search engines for all things EF. They’ll work with parents and students to answer any what-ifs and how-tos, from questions about payment plans to documenting dietary preferences.
First-time Group Leaders (or veterans looking for a refresher), look no further than our Customer Onboarding Manager. Their Orientation & Development Program helps you develop the practical skills to handle any situation on tour.
Easier for you, every step of the way
You don’t know it yet, but our people are already working hard to provide you with a better educational tour experience than you can get anywhere else. From the logistics genius in Zurich who artfully balances city highlight stops to the Bilingual Traveller Support Specialist in Toronto perfecting parent communication plans, consider our team your team from the get-go.
