TEACHER RESOURCES
Your Journey
November 17, 2025
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Ready to get your tour off the ground? Excellent! Lucky for you, you’re not alone in making it happen—our team of travel experience specialists have your back.
Meet your educational travel team:
PRE-TOUR
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Sophia Forster
Tour Consultant (Toronto Office)
Meet Sophia. She’s here to help you sort through tour options based on what you're looking for, while accounting for the needs of your school board. As your Tour Consultant, she’ll help you plan your tour, promote it, and get parents & students excited to go.
Lauren Milne
Sr. Customer Success Specialist (Vancouver Office)
Lauren is all about details: the ins & outs of your itinerary, the best things to pack, the special needs of your group, and how to get 30-or-so teenagers onto a plane without any hiccups. She’s the checklist champ who helps your group hit the road with confidence.
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Manon J.
Traveller Support Specialist (Toronto Office)
Throughout the process, Manon will be the parents’ main point-of-contact—answering their ‘What Ifs’ & providing every ‘How To’—from questions about the tour, details about payment options, or anything else tour/account-related.
Vivian Schwartz
Operations Specialist (Zurich Office)
Behind the scenes, Vivian and the Ops team will book all of your flights, hotels, restaurants, and activities, after vetting them according to our stringent safety and quality standards.
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ON TOUR
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Dave Poulin
Tour Director (France, Spain, Italy, Greece)
From the moment you step off the plane, Dave will be your wingman. Your Tour Director knows the lay of the land, speaks the local language, and deals with bus transportation, hotels, meals, as well as any activities—he’ll have the day running smoothly so that you can have fun.
On Tour Support Team
(Toronto, Montreal, Vancouver Office)
No matter the time zone, there’s a well-rested, caffeinated, Canadian EF Tours team member next to a dedicated emergency line, ready to assist if anything unexpected happens. For full details on safety and emergency response, EF has a dedicated hub for all your questions here.
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POST-TOUR
After you come home, you’ll check back in with Sophia to talk about your experience, what you learned, and of course, where you’re eager to go next!
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