Automatic Payment Plan makes a world of difference

Depending on your tour, charges may include: 

• Program Price (flights or deluxe highway motor coach, hotels, meals, activities, transportation, taxes, and custom gratuities for tours travelling within North America) 

• The Adult Supplement (for travellers aged 20+) 

• Global Travel Protection Plan and/or CFAR Insurance Add-On 

• Optional excursions, service fees, and rooming charges 

For full terms and inclusions, refer to EF’s Booking Conditions 

EF offers a Global Travel Protection Plan and Cancel for Any Reason (CFAR) Insurance Add-On for additional flexibility and peace of mind. Global Travel Protection Plan and CFAR Insurance Add-On are only available, and can be only removed, for up to 30 days after your enrolment. CFAR Insurance Add-On cannot be added to the Global Travel Protection Plan if you enrol on your EF Tour within 69 days prior to your departure. 

The Global Travel Protection Plan includes: 

• Illness and Accident Coverage 

• Baggage and Property Coverage 

• Tour Cancellation and Interruption Coverage 

• School Board Tour Cancellation Coverage 

• 24-hour Emergency Assistance 

CFAR Insurance Add-On allows travellers who cancel up to 24 hours or more before departure for any reason not covered under the Global Travel Protection Plan to claim up to 80% of their non-refundable cancellation fees outlined in our Cancellation Policy. 

The Global Travel Protection Plan, including the CFAR Insurance Add-On, is underwritten by:

Zurich Insurance Company Ltd (Canadian Branch) 100 King Street West, Suite 5500,
P.O. Box 290 M5X 1C9 Toronto, Ontario, Canada, pursuant to a Group Policy issued to EF Travel Canada Ltd. For complete terms, conditions, and exclusions, please refer to the Zurich Certificate found here. 

EF’s cancellation policy reflects the investments we make on your behalf—often years in advance. Cancellations must be submitted by the traveller, their guardian, or Group Leader. The date we receive notice determines your eligibility for a refund. 

Standard Cancellation Policy: 

• 110+ days before departure: Full refund, less the non-refundable fees and $399 cancellation fee 

• 109–45 days before departure: Full refund, less the non-refundable fees and 50% of program price 

• 44 days or fewer before departure: No refund (100% of program and tour fees apply) 

*Non-refundable fees, as defined as the Global Travel Protection Plan, CFAR Insurance Add-On, Cancel for Any Reason Plan, Payment Protection Program, and any late fees, Late Payment Charge, Late Application Charge, Automatic Payment Plan decline charges, return or decline, direct debit fees, late special travel request fees which have been applied to the account at the time of cancellation, are also deducted from refunds. Travellers who have transferred between tours and subsequently cancel will be subject to the higher cancellation fee between the original tour and the new tour. 

Yes. Refunds for overpayments are available by request only and after the funds have remained on your account for at least 15 days. We process all refunds within approximately 4–6 weeks. 

If the payment methods on file are no longer active, refunds will be issued via e-transfer to the billing contact. Refunds are processed according to the following guidelines:  

• If there is a single card on file, the refund will be issued to that card.  

• If multiple cards are on file, the refund will be applied to the card that made the most payments, provided the refund amount is equal to or less than the total payments made with that card. 

• If there is a single card on file, the refund will be issued to that card. 

• If no single card meets this condition (i.e., all cards have total payments less than the refund amount), the refund will be sent via e-transfer to the billing contact.  

• If the account has donations on it, the refund will be issued to the billing contact. 

This contract allows for price increases until full payment is received. If the increase is more than 7% (excluding sales tax increases), you may cancel for a full refund. 

To travel to the U.S. from Canada, a valid passport is required. Non-Canadian citizens should confirm visa requirements with the U.S. Embassy. 

For international tours, you must carry: 

• A valid passport 

• Any required visas or electronic travel authorisations (e.g. ETIAS) 

• A notarised parental authorisation form (if applicable) 

EF will notify you if your destination requires travel documentation. However, even with proper paperwork, entry into a country may still be refused. 

Living standards and practices at the destination and the standards and conditions there with respect to the provision of utilities, services and accommodation may differ from those found in Canada 

Medical documents, testing, or vaccination proof may be required. Please visit travel.gc.ca or contact EF for up-to-date requirements.

EF Educational Tours is registered under the Travel Industry Act and complies with relevant provincial protection bodies:

• TICO (registration #2395858) 

• Office de la protection du consommateur (OPC) (permit #702732) 

• Consumer Protection BC (registration #73991) 

In the unlikely event of EF bankruptcy or insolvency, your payments are protected by your province’s respective travel protection agency. Quebec residents may be eligible for reimbursement through the Travel Agent Client Compensation Fund at ficav.gouv.qc.ca/en 

All international tours (those travelling outside North America) are operated by EF Education First International AG Selnaustrasse 30, 8001 Zurich, Switzerland, organization number CHE-109.874.655, VAT number CHE–116.325.678 MWST. Note: The services provided are tax-exempt with credit in accordance with Swiss Federal Law with regard to Value-Added Tax Art. #23 

All domestic tours (those travelling within North America) are operated by EF Explore America Inc., Two Education Circle, Cambridge, MA 02141. GST/HST number 86346 8047 

EF Institute for Cultural Exchange, Ltd. is an affiliate of EF Education First International Ltd. and EF Explore America Inc. and acts only as a promotional service for those companies. EF Institute for Cultural Exchange, Ltd. is not an agent of EF Education First International, Ltd. or EF Explore America Inc., does not provide any goods or services for your trip, and is located at 80 Bloor Street West, 16th Floor, Toronto, Ontario, M5S 2V1 (t: 1-800-263-2806). Invoices pertaining to such tours are issued by EF Institute for Cultural Exchange Ltd. on behalf of EF Education First International Ltd. and EF Explore America Inc.