Travelling together, safely

As the world opens and we all get ready to travel again, your students' health and safety will continue to be our top priority. We want you to travel confidently, which is why we're taking the steps to help keep our groups as healthy and safe as possible.

We’re proud to have earned the World Travel & Tourism Council’s Safe Travels stamp—the world’s first ever global safety and hygiene stamp for Travel & Tourism, designed specifically to address COVID-19 and similar outbreaks.

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Global partnerships

We have strong, long-established relationships with some of the largest airline, hotel, and transportation companies, global governmental agencies, and health organizations. These partnerships, along with our leadership roles in major industry organizations, mean that we are actively shaping new worldwide cleanliness and safety standards. 


Travel preparation

All travellers and parents will receive information about local COVID-19 guidelines and regulations expected to be in place during their tour.

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Traveller health

We have policies in place to support traveller health before and during our tours. Depending on destination guidelines, travellers may be asked to complete a self-administered, pre-departure health screening that could include things like a temperature check to make sure they don’t have a fever. On tour, EF groups are covered by our COVID Care Promise. If any EF customer is diagnosed with COVID-19 while on tour, we’ll help facilitate the care and support they need.

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On-tour experience

We do everything we can to maintain the integrity of our tour experiences, and our travellers’ safety comes first. If we need to adjust an itinerary to, say, avoid a crowded location at a peak time or follow local health and safety guidance, we’re able to do so quickly and easily. Our on-the-ground presence in the areas where we travel means we’re continuously working with our local partners such as tourist sites and restaurants to provide as safe an experience as possible. 

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We partner with hotels that practice enhanced cleaning measures such as frequent cleaning of common areas and thoroughly disinfecting rooms between guests.

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Private motor coach

Your private coach will be thoroughly cleaned daily, and high touch areas will be wiped down throughout the day. Our bus drivers will be trained in best practices to provide the safest possible environment.

Hand sanitizer

Hand sanitizer will be provided on buses and at hotels. We also highly recommend travellers bring their own personal hand sanitizer for use throughout the tour.

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Tour Director & local staff

All our local staff, including your expert Tour Director, will be ready to explain guidelines in the destinations you are travelling to. Your Tour Director and our Safety and Incident Response team are trained on how to support travellers should you or your students feel ill during your trip.

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Looking ahead

As we enhance and innovate on our own health and safety protocols, we’ll continue to monitor guidance from the Government of Canada, Public Health Agency of Canada and local and federal authorities worldwide. We will incorporate new procedures where appropriate as part of the comprehensive safety measures that are standard on every EF tour.

Still have questions? Ask away.

Contact our Traveller Support Team at 1-800-387-1460, or browse our “How it works” pages for more on our policies around safety, flexibility, and support. 

See how it works