For over 50 years we’ve been committed to the safety of our groups. With a team of more than 43,000 EF personnel around the globe, we have a presence in nearly every destination we travel to—ensuring that we’re there to support you wherever and whenever you need us.
a partner you can count on
We’ll pair you with an experienced Tour Director who will stay with you from the moment you clear customs to the time you set off for home again. In addition to knowing the ins and outs of the area where you’re traveling, Tour Directors undergo extensive training to make sure they’re equipped to manage challenging situations, and they have a direct line to EF offices both locally and globally for added support.
And of course, you, your students, their parents and your administrators can reach us 24/7, if anything comes up before or while your group is on tour.
the coverage you need
In addition to our worldwide presence, schools, teachers and students are also covered from unforeseen circumstances that may arise before or during tour in the following ways:
Group Leaders and schools are automatically insured under our $50 million General Liability Policy, regardless of whether or not the tour is considered a school event. This policy safeguards Group Leaders and schools in case of claims from on-tour incidents such as personal injury and provides a legal defense and covers all associated legal fees.
Peace of Mind Program
All groups are automatically covered by our Peace of Mind program. Should a group’s travel plans need to change for any reason, this program provides the flexibility to change their tour date, destination or itinerary up to 45 days before their tour.
Global Travel Protection Plan
All travelers have the option to purchase the Global Travel Protection Plan. This plan helps travelers protect their investment from common claims, including: flight delay, Government of Canada “Avoid Non-Essential Travel” or “Avoid All Travel” Travel Advisory, school board cancellation due to a teacher’s labour strike, death or illness of a family member and medical coverage on tour in case of sickness or an emergency. While this plan is not required, many Group Leaders choose to make it mandatory for their travelers.